Terms & Conditions

canadia.ca is owned and operated by 7585195 Canada Inc. (Canadia Co.)

Canadia Co.
2263 Princess Street
Kingston, ON   K7M 3G1
Canada

Users of canadia.ca agree that access to and use of this site are subject to the following terms and conditions. Content of this site (unless otherwise specified) including Canadia Co. logos, word mark and artwork are registered trademarks and are copyright property of Canadia Co. Any reproduction, distribution, display or transmission of this content is prohibited.

Canadia Co. has obtained the necessary authorization to reproduce all content at canadia.ca and owns licenses required to engage into such activity where applicable.

Use, display and reproduction of any flag featured on canadia.ca does not imply endorsement of our products by government agencies, cities, towns or municipalities.

Privacy Policy

Canadia Co. collects information from customers who register and place orders on canadia.ca. We require your name, address, e-mail, phone number and credit card information. This information is collected solely for the purpose of processing your order and to communicate and reply to inquiries/requests.

Third party links may be provided on canadia.ca. These sites likely employ independent privacy policies, therefore Canadia Co. accepts no liability for the content and information contained within linked sites. However, linked sites are either partners of Canadia Co. or provide resources that we feel are of value to visitors and are intended to improve user experiences.

Ordering information

Canadia Co. accepts Visa, MasterCard and American Express via online checkout. Products can also be ordered by phone. Visa, MasterCard, American Express and PayPal are accepted forms of payment by phone. All funds are taken in CAD.

Custom Orders

Canadia Co. offers services for custom product creation in a variety of forms such as apparel and indoor miniature flag displays. By utilizing this service the customer warrants that artwork is owned or that the necessary licenses required to engage into their reproduction are legally possessed regardless if the product is for re-sale, corporate or personal use. Artwork submissions intended for reproduction must not infringe or violate copyright laws. Custom orders are non-refundable. Please e-mail regarding custom order requests.

Canadia Co. Heritage Bags

Orders for Heritage bag product must be made by phone. For pre-sales, a deposit of $75 is required to reserve the bag and to hold the order. E-mail notification will confirm receipt of orders received by mail and fax, and/or to confirm receipt of deposit upon processing. Outstanding balances are due prior to the release of shipments and will be applied to the credit card used to hold the order unless otherwise specified. Canadia Co. Heritage golf bags are non-refundable.

Returns/Exchanges

Items may be returned for a refund or exchanged with original invoice within 30 days of receiving an order. Products must be returned in the condition in which it was received and must be accompanied by the return/exchange form included in the shipment. A return authorization number is not required. Please send item(s) to the following address:

Canadia Co.
2263 Princess Street
Kingston, ON   K7M 3G1
Canada

Canadia Co. is unable to accept CODs, therefore customer must prepay return shipping charges using a carrier whose shipments are trackable. Refunds will be credited to the card used in the original transaction in the amount applied to the card minus freight. (Shipping charges are non-refundable - confirmation of refund will occur upon processing by e-mail). Canadia Co. will refund return freight provided the return is a result of our error.

Should an exchange be required, complete the return/exchange form included in the shipment and send item(s) to the above address with original invoice. Return shipping to customer will not be charged for exchanged items. *Please enclose these documents with your shipment in order to fulfill the exchange.

Shipping

Canadia Co. ships via Canada Post*. Shipping charges on single clothing items are flat rates anywhere in Canada standard ground for 2-10 day delivery depending on destination.

*Carrier is subject to change without notice and may vary depending on items ordered and destination.

International Orders

Canadia Co. ships internationally. Sales Tax is not payable on International orders. Canadia Co. is not responsible for payment of local taxes government agencies impose on your order, nor are we responsible for the payment of duties levied on cross border shipments. Shipping arrangements are made on international orders provided tracking numbers are available to both Canadia Co. and the customer.